Shipping policy

PRODUCTION TIME

Every keepsake is made to order. Please allow up to 7 working days (Monday through Friday) for us to make your order before it ships.

SHIPPING

We currently ship only within the United States.

Free U.S. Shipping: free on all U.S. orders. Delivery takes 5 to 7 business days after your order ships.

Express Shipping: $18 flat rate. Arrives in about 3 business days after your order is made.

TRACKING YOUR ORDER

Once your order ships, you will receive an email with your tracking details.

QUESTIONS

If you have any questions about your order, please email us at customerservice@delilahinc.com.