WE'D LOVE TO HEAR FROM YOU

Email: customerservice@delilahinc.com

Questions about an order? Include your order number and we'll get back to you as soon as we can.

MADE FOR YOU

Every keepsake is personalized and handmade. Please allow up to 7 working days for us to make your order. Shipping then takes 5 to 7 business days.

SHIPPING

Free shipping on all U.S. domestic orders. Express shipping is available for an $18 flat rate and arrives in about 3 business days once your order is ready.

RETURNS

Because each piece is personalized, we can't accept returns or exchanges for a change of mind. If your order arrives damaged, email us within 24 hours of delivery with photos and we'll make it right.

For full details, please see our shipping and refund policies.